Returns & Exchanges
We want you to love your KURUs. If you’re not completely satisfied, we’re happy to help with returns or exchanges within 30 days of purchase.
Returns
- Items must be unworn, in original condition, and in their original packaging.
- Return shipping is the customer’s responsibility.
- Refunds will be issued to the original payment method within 5-7 business days after we receive your return.
Exchanges
- Exchanges are subject to availability.
- To exchange for a different size or color, start a return and place a new order at kuru-shoesshop.com for the fastest service.
How to Return
- Visit kuru-shoesshop.com and log in to your account.
- Navigate to your order history and select “Return” for the items you’d like to send back.
- Print your prepaid return label and securely package your items.
- Drop off the package at your nearest carrier location.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 30 days for assistance.
Final Sale Items
Clearance and final sale items cannot be returned or exchanged.
International Returns
International customers are responsible for return shipping costs and any customs fees.
For more details, visit our full Return Policy.