Shipping Policy
We strive to process and ship orders as quickly as possible to ensure you receive your KURU shoes without delay. Below is an overview of our shipping process and policies.
Order Processing Time
Most orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: 3–7 business days (continental U.S.).
- Expedited Shipping: 2–3 business days (additional fees apply).
- International Shipping: Delivery times vary by destination (customs fees may apply).
Note: Delivery times are estimates and not guaranteed, as delays may occur due to carrier issues or unforeseen circumstances.
Shipping Destinations
We currently ship within the United States and to select international countries. For international orders, customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s progress on the carrier’s website or through our order status page at kuru-shoesshop.com.
Shipping Restrictions
Some locations may have restrictions or require additional delivery time. If your area is affected, we will notify you during checkout or via email.
Undeliverable Packages
If a package is returned to us as undeliverable (due to incorrect address, failed delivery attempts, etc.), we will contact you to resolve the issue. Additional shipping fees may apply for reshipment.
Changes to Your Order
To ensure fast processing, we are unable to modify or cancel orders once they are placed. If you need assistance, please reach out through our website.
For more details, visit our Help Center.